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    • Bad return policy scammerspoor cust service 3
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I PURCHASED A VOLLEYBALL AND BASKETBALL COMBO FOR MY POOL - KIDS WERE SO EXCITED...EXCEPT THE LEG TO THE VOLLEYBALL PIECE WAS CRACKED - I CALLED AND THEY GAVE ME THE HARDEST TIME. THEIR RETURN POLICY SUCKS AND FOR THAT REASON I WILL NEVER EVER ORDER FROM HERE AGAIN - AFTER SPENDING $100.00 MY VOLLEYBALL NET IS BEING HELD UP WITH DUCT TAPE - THE KIDS ARE STILL HAVING FUN BUT THEY WOULDN'T REPLACE A SIMPLE PART - NOT GOOD BUSINESS - I HOPE THEY... Read more

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I can't believe that Amazon is using this third party vendor. I have been trying to do a return for close to two weeks without resolution. Not only is their return policy bad, but in their instructions there is no link to get to the labels needed for the return. Reach out for Amazon and hoping that they can fill in the gap with this return otherwise I will be stuck with this product forever. No where to get customer service on the phone just... Read more

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Ordered a pool pump from them. It came quick, but died after only 2 days. They listed themselves as having a 60-day return policy and excellent customer service. Instead of honoring their return policy, to swap out the defective unit for a new unit, like any other reputable retailer would, they passed me off to the manufacturer's warranty. Having something fixed through the manufacturer's warranty takes forever... And my pool has been out of... Read more

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Horrible experience..... Had run around on returning defective and nit as described ninja cooker. I bought is as new received refurbished or reconditioned item. Very angree with there run around. Took almost 2 weeks for label and now 10-14 business days for refund per there email. There outragesly ridiculous with return process.. Save Your Time And Use Amazon or some other site...

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I ordered three air mattresses from Walmart.com preparing for family visit and our end of summer camping trip. Life happened and I stored them in our closet until it was time to use them and ALL THREE were defective when we went to use them. Within an hour of airing them up without being used, they were deflating. Maybe it's my fault I assumed a company like Intex would include a one year warranty on manufacture defects like reputable companies... Read more

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They use ONTRAC for their shipping company which is the worst shipping company EVER. For 2 weeks I got the run around about my package and all of a sudden it was lost. you can check ONTRAC reviews on google and see how bad of a company they are and so many people don’t get their packages. ONTRAC supposedly lost my package and never shipped it. I do want to like this company but after using ONTRAC as their shipping I will never use this company... Read more

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Really bad company. Can't read English, can't follow shipping instructions and product never arrives because the company can't follow shipping instructions. Twice they were told specifically NOT TO USE FEDEX TO SHIP HERE and FEDEX so the order was returned to them. IDIOTS! Maybe if they hire English speaking people their shipping department, or considered special requests from their customers, they would have better reviews. My fault that I... Read more

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Ordered a amp, with some accessories that should of been delivered on 7-21. One piece showed up. The rest o yeah im still waiting for it to show up and its 7-25, so i called and talked to a couple of different people and got the run around and was told i woul receive an email with a tracking number still yet to receive that, so i called today 7-25 and spoke with I believe her name was Liz and she contacted the people responsible for shipping... Read more

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I wish I had come to this site first. Ordered a Pool vacuum, initial order says delivery between 7-17 and 7-19. I get a shipping confirmation on 7-19. It says expected delivery 7-20..no vacuum. Finally on 7-23 I called and they said they would put a trace on it and get back to me by the end of the day. Nothing I email them today and tell them to refund my money unless the shipper verifies that it is lost. I said I do not want it any more. You... Read more

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VMInnovations sold me (thru Walmart.com) a product that contains cancerous chemicals and failed to include this piece of information in the Walmart website. I would not have bought it if knew that. Now they want me to pay for shipping to return it and want to deduct what they paid to ship me! You can't omit a piece of information that says that this product may cause cancer and other reproductive system deseases! This ommition misled me and... Read more

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