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They did not ship my product within the given time frame. The reason I ordered from them was because the shipping date was what I needed. When I contacted them to cancel the order, they said it could not be cancelled because it was processing. It had not even been...
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1.0
I didn't like
  • Extremely disappointed
  • Bad return policy
  • Rude customer service
#1147776
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We ordered a Fisher Price Bounce Castle for our 18-month-old granddaughter and it was received EARLY. Unfortunately, there was quite a hole in the shipping box and this is an inflatable product. However, there didn’t appear to be a hole in the “item box” -- until we...
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5.0
I liked
  • Fabulous customer service with matt martin
#1137951
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VM Innovations - Broken Equipment shipped and no refund
I have purchased Marcy Diamond Elite Smith System item on 7th October and was supposed to be delivered on 19th October as a birthday gift, it came with one box missing (it is shipped in 3 boxes). The 3rd box was delivered after 1 week and after several phone calls. The...
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1.0
I didn't like
  • Refunding
  • Bad return policy
  • Shipping broken equipment
#1133387
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VM Innovations - Take your more for no product

VM Innovations
#1128094
This company was glad to take my money for a product they didnt have in stock but posted on web they had it. Know they wont answer my emailsssss back to give me my $300 dollars they owe me. Buyers beware or you'll be looking at your bank account like me.
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VM Innovations - Excellent CSR

VM Innovations
#1108154
5.0
Details
I contacted VMInnovations to get documentation paperwork and the representative was knowlegeable and very courteous and he made sure i received the information i requested
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VM Innovations - They r charging me for shipping to return my item

VM Innovations
#1101393
1.0
Details
Worst ordering experience ever i never order from them bought a air mattress had to return it and i have to pay shipping to ship it back will never order from them again
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Diversity of Products or Services
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Vm Innovations Customer Care Review

VM Innovations
#1023184
4.9
Details
I'm happy with my purchase, from vminnovations. It was what I ordered and it came when they said it would and their customer service, was great and very informative. Give them a chance if you need something for your sounds in the car. Prices are great too!
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
VM Innovations - Extremely disappointed!!!
VM Innovations - Extremely disappointed!!!
VM Innovations - Extremely disappointed!!!
This is a continuation of my disappointment in VMInnovations. I am currently on my 3rd slide one was replaced the other two I purchased. This last one I purchased at the end of the season last year there was no point in opening it. We just inflated it and have only...
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Anonymous
Smitty

Cheap molded plastic substandard junk.Don't buy any more children's items made from it. You know, the kind that splits, cracks, and fades almost immediately.No pedal cars, sli...

1.0
I didn't like
  • Extremely disappointed
#1089148
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ORDERED THIS POOL IN FEBUARY WITH MY INCOME TAX CHECK THROUGH WALMART ON LINE SHOPPING.FREE SHIPPING AT MY DOOR.WAITED UNTIL SUMMER TO PUT IT UP AND THE RING AROUND THE POOL WILL NOT HOLD AIR.CALLED COMPANY THEY TOLD ME TO USE A SPRAY BOTTLE OF SOAPY WATER TO TRY AND...
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Product
I didn't like
  • Bad return policy scammerspoor cust service
#1086064
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Purchased two vminnovations fllots and two coolers with connecting white connectors. We used the product for one month last summer and put them away for the fall, winter and spring. Took the items out this week and during the first use of one float, the seam ripped...
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#1073012
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Ordered 1 p3816-brc-rb poulan chainsaw on 12-1-16. Received, but would not start. Called company and was given name and address of warranty repair shop. Have called shop repeatedly. Either owner not in, will have him call, or, no answer. Contacted company again. They...
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Anonymous
Anonymous

I ordered the same chain saw and I have had absolutely no trouble at all. It cranks first time ever time. I love mine. And the best price ever.

Anonymous
H ***nor

Same thing happened to me but I purchased mine through Amazon I returned it still have not gotten my money yet

2.2
#989376
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Order a Greenworks pro 18" chainsaw with battery and charger. When the box arrived it was missing the batter and charger. I called customer service and was told that they were having issues with this product and they would send me the battery and charger. Six days...
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#981148
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I ordered a Bosch router which was advertised as new. When it arrived the box was covered with the word Refurbished. This is obvious example of a deceptive trade practice and a classic bait-and-switch. The company should be prosecuted to the fullest extent of the law...
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#974989
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Ordered a marine/atv speaker from this company though ebay. When we received the package the speaker had been removed and replaced with 2 rolls of shrink wrap used to wrap products on pallets for shipping, the maunal and packing material for the speaker was in the box....
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Product
#939002
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