Tons of leaves in the bottom of my pool. Ordered a Jandy Leaf Master to easily remove leaves from the bottom of the pool.
3 days, it arrives. The product is made to attach a mesh bag to the product. Part of the design is for the user to attach ring so the bag can hold in place. There was no ring in my shipment.
Several emails and days later, they say there is no ring in their warehouse. So they sent me a completely unusable product. No way to keep the bag affixed to the product. They offered me a discount if I want to keep the new paperweight.
Cheaper, but still useless. That's logical. Other vendors tell me I can't just order the missing part, it's supposed to be included with the product. Of course it is!
Go figure. Sending it back, and never calling VM again.
Review about: Vm Innovations Shipping Service.
Reason of review: Damaged or defective.